Refund policy

Returns & Replacement Policy

Size Exchanges Only

With over 10 unique colors in our collection, our stock moves very quickly.

We offer Size Exchanges only for the same color originally purchased.
We do not offer refunds or color changes, as we cannot guaranteed the same color/quality will be available once an item is returned.

Exchange process Time

We offer a 7-day size exchange policy! This means you must contact us and dispatch the item from your end within 7 days of receiving your package.

Once we receive your package, please allow 2 business days for dispatch, plus an additional 5 to 6 working days for transit depending on your pin code. To avoid these shipping costs and the long wait time, it’s always best to double-check our Size Chart first! Let us know if you need any help picking the right size

Since the total exchange process can take nearly two weeks, we highly recommend double-checking our Size Chart first! This ensures you have the perfect fit ready in time for your occasions and avoids any extra shipping costs.

Return Pickup

Please note that we do not have a return pickup service, so the item will need to be couriered back to our address. (We recommend checking with your courier agent for their estimated delivery days).

Final Sale Items (No Returns/Refunds)

Please note that the following items are not eligible for return or exchange:

Items bought on Offer/Sale ( like using offer code )
Customized or personalized products
Printed Sweatshirts
Anniversary T-shirts
Birthday T-shirts
Month Mentioned T-shirts
Year Mentioned T-shirts
Name Added T-shirts

Steps to Exchange:

Contact our team to confirm the new item you'd like.
Ship the product back to us using your preferred courier.
Provide us with the tracking number so we can monitor the arrival.
Once received, we will process and ship your new selection.

1. Eligibility for Replacement for Product Damaged

We provide replacements exclusively for items that arrive in a damaged condition.

Timeframe: You must notify our team within 24 hours of receiving your package to be eligible.
Condition: The item must be in its original, unused condition—unwashed, unhindered, and with all original tags and packaging intact.

2. How to Report a Damage

If your order arrives damaged, please contact our support team immediately via Email or WhatsApp. To help us resolve this quickly, please include:

Your Order Number.
Clear photographs or a video showing the damage to the product.

3. The Exchange Procedure

Once our team verifies the claim, we will provide you with the return address.

Shipping: Customers are responsible for the courier charges incurred when sending the damaged item back to our facility.
Secure Packing: Please ensure the item is packed securely to prevent further damage during transit.

4. Our Resolution

Upon receiving and inspecting the returned item, we will:

Replace: Dispatch a brand-new replacement of the same product.
Alternatives: If the item is out of stock, we will offer an equivalent exchange or store credit for your next purchase.

5. Important Exclusions

Refund Policy: Please note that we do not offer monetary refunds. All valid claims are resolved through replacements or store credit.
Non-Eligible Items: We cannot accept replacements for items that have been worn, washed, or altered in any way.
Mishandling: Damages resulting from improper use or negligence after delivery are not covered under this policy.

Need Assistance? We are here to help you have the best shopping experience possible.

Email: sales@gfashion.in
Phone/WhatsApp: 9952286205

By completing a purchase at gfashion.in, you agree to the terms and conditions of our exchange and replacement policy. Thank you for supporting our brand!

Return Address